In the Spring of 2011, the UMKC community "graded" our libraries through the LibQual+ survey. Your input to improves your libraries.
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This site shares what we learned from you:
Complete survey results are available upon request. |
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LibQUAL+ is a suite of services that helps library staff solicit, understand, and act upon users’ opinions of service quality. The program’s centerpiece is a rigorously tested Web-based, nationally-normed survey that helps library staff assess and improve library services. LibQUAL+ measures user perceptions of service quality in three dimensions: Affect of Service, Information Control, and Library as Place.
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